Members

Sony DADC provides to European and global clients outsourced solutions for provision of administrative services, predominantly in the area of "Order-to-Cash".
As an outsourcing partner, we take over clients non-core activities and provide multilingual support in areas as processing and managing of master data, sales orders, returns, claims and financial transactions as invoicing, accounting, cash collection, credit management, reconciliation of receivables and payables, dunning and advanced reporting. We also provide finance, accounting and IT services.

We give to clients harmonized processes across territories, transparent financial reporting, streamlined processes thanks to digitization and automation, increase in ethical standards, higher level of security and overall increase in customer satisfaction. On top of that comes a reduction in clients operating costs by an average of 15-30%.

Our services are quickly and flexibly scalable, while clients do not have to worry about the recruitment and management of employees, their training, retention, development, remuneration and planning of backup in the event of illness or vacations and free up clients capacity in the area of internal management of outsourced processes.

Other services of the Sony DADC group also include the production, assembly and distribution of optical discs (CD, DVD, Blu-Ray).

Services

Customer service

• Multilingual customer service
• Management of orders, returns and claims
• Management of master data
• Call center, hotline
• Process automation

Cash collection

• Payments allocation
• Invoicing, accounting
• Credit management
• Reconciliation of receivables and payables, dunning
• Credit risk assessment
• Advanced reporting

IT services

• Helpdesk level L1
• Network and Security Operations Center (NOC, SOC)
• Robotic process automation (RPA)

Contact information

Phone: +420 377 159 241
Email: sales-gbs@sonydadc.com
Web: www.sonydadc.com

Main contact persons in the Czech Republic

Petr Jahoda
Sales - Global Business Services
Email: petr.jahoda@sonydadc.com

List of branches

Plzeň
Sony DADC Czech Republic, s.r.o.
Avalon Business Center
Poděbradova 2842/1
Pilsen, 301 00

Prague
Sony DADC Czech Republic, s.r.o.
City West B1, West Flexi Offices
Siemens 2717/4
Prague 13, 155 00

Completion and logistics center Štěnovice
Sony DADC Czech Republic, s.r.o.
Dobřanská 545
Štěnovice, 332 09

Headquarters
Sony DADC Europe GmbH
Sonystrasse 4
Thalgau Salzburg, 5303

Other
2022: the fourth year in a row awarded by the Ethisphere Institute as one of the most ethical companies in the world